FAQ
General Information
What products does Amwaj Derubis manufacture?
Amwaj Derubis Industrial Company manufactures two premium product lines from its Saudi Arabia facility:
- Derubis Yachts — charter-ready power catamarans engineered for the Red Sea and Arabian Gulf, designed for operational efficiency, durability, and charter-intensive use.
- Derubis Caravans — premium caravans built with yacht-grade craftsmanship, specifically engineered for GCC climate conditions including extreme heat, sand, and long desert distances.
Where is Amwaj Derubis based?
Amwaj Derubis Industrial Company is headquartered in Riyadh, Saudi Arabia. Our manufacturing facility, service hub, and head office are all located in Riyadh, with a distribution and sales network across the GCC and MENA region.
What makes Derubis different from other manufacturers?
Three key differentiators set Derubis apart:
- GCC-adapted engineering: Our products are designed specifically for the heat, humidity, sand, and operating conditions of the Gulf region — not adapted from European designs.
- Local manufacturing and service: Our Saudi Arabia production hub means shorter lead times, faster spare parts delivery, and a regional service team that can respond quickly.
- Yacht-grade quality in caravans: We apply marine-grade materials and construction standards to our caravan line, setting a new benchmark for premium land leisure in the region.
Which markets does Amwaj Derubis operate in?
Our primary market is the Kingdom of Saudi Arabia. We are actively expanding across the GCC through our distributor network:
- Primary: Saudi Arabia (KSA)
- Secondary: United Arab Emirates (UAE)
- Tertiary: Qatar and Kuwait
- In progress: Bahrain, Oman and wider MENA
Is Amwaj Derubis aligned with Vision 2030?
Yes. Amwaj Derubis is a Saudi-headquartered manufacturer contributing directly to national economic diversification goals. Our factory creates local employment, supports domestic manufacturing capacity, and builds a premium leisure industry aligned with Saudi Arabia’s tourism and lifestyle investment priorities.
Products & Customization
What yacht models does Derubis offer?
Derubis specialises in charter-ready power catamarans. Our current flagship model is designed for:
- Charter fleet operations on the Red Sea and Arabian Gulf
- Private premium leisure use
- Marina and waterfront resort experiences
- Developer and hospitality fleet programs
What caravan models does Derubis offer?
Our caravan range includes premium units for both private and commercial use:
- Private lifestyle caravans for families and off-road enthusiasts
- Fleet caravans for glamping resorts, eco-camps, and outdoor hospitality venues
- Rental and tour operator configurations
- Institutional and corporate mobile unit solutions (subject to portfolio expansion)
Are Derubis products certified for GCC markets?
Yes. All Derubis products comply with relevant Saudi Arabian and GCC regulatory requirements, including manufacturing certifications, warranty standards, and applicable product safety regulations. Certification documentation is provided with every delivery.
How does the engineering account for GCC climate conditions?
Our engineering team has specifically designed all products for the harsh environmental conditions of the Gulf region:
- Thermal management: Insulation and ventilation systems rated for extreme heat
- Sand and dust sealing: Gaskets, seals and filtration adapted for desert conditions
- UV and corrosion resistance: Materials selected for long-term performance in intense sun and saltwater environments
- Operational durability: Systems designed for high-use charter and fleet operation
Is Amwaj Derubis aligned with Vision 2030?
Yes. Amwaj Derubis is a Saudi-headquartered manufacturer contributing directly to national economic diversification goals. Our factory creates local employment, supports domestic manufacturing capacity, and builds a premium leisure industry aligned with Saudi Arabia’s tourism and lifestyle investment priorities.
Purchasing & Pricing
How do I purchase a Derubis product?
All purchases are handled through our certified distributor network. To initiate a purchase:
- Contact us through this website or call our Riyadh office
- We will connect you with your nearest certified Derubis distributor
- Your distributor will arrange a product viewing, configuration session, and formal quotation
- Orders are confirmed through your distributor with direct factory support
What are the lead times for delivery?
One of our key competitive advantages is regional manufacturing. Typical lead times are significantly shorter than import-based manufacturers:
- Standard configurations: 8–14 weeks from order confirmation
- Custom configurations: 12–20 weeks depending on specification
- Fleet orders: Timeline confirmed individually based on volume and specification
Do you offer fleet pricing for B2B customers?
Yes. We offer structured fleet pricing programs for camps, glamping operators, charter companies, rental operators, and institutional buyers. Fleet packages typically include:
- Volume-based pricing
- Bundled service contracts
- Dedicated account management
- Priority production scheduling
- Derubis Care Fleet after-sales package
What are the payment terms?
Payment terms are confirmed through your certified distributor and vary by order type and market. Standard terms include an initial deposit upon order confirmation, with the balance due prior to delivery. Fleet and institutional orders may have structured milestone-based payment schedules.
Can I arrange a product viewing before purchasing?
Yes. Certified distributors maintain demo units for both the caravan and yacht lines. Contact us to arrange a viewing at your nearest distributor showroom or to request a factory visit in Riyadh.
After-Sales & Service
What after-sales support does Derubis provide?
After-sales excellence is a core part of our business model. We offer three structured care packages:
- Derubis Care Basic: Standard manufacturer warranty + annual inspection
- Derubis Care Plus: Priority service response + extended warranty coverage
- Derubis Care Fleet: Dedicated SLA for fleet operators, with on-site visits, backup units, and guaranteed response times
Where can I get my Derubis product serviced?
Service is available through our certified distributor network across the GCC. We maintain:
- Certified technicians at all authorised service centres
- A regional spare parts stock based in Saudi Arabia
- Clear response time pledges per service tier
- A ticketing system for tracking all service requests
What does the Derubis warranty cover?
The standard Derubis warranty covers manufacturing defects and component failures under normal operating conditions. Specific warranty terms, coverage periods, and exclusions are detailed in the product delivery documentation. Extended warranty coverage is available through the Derubis Care Plus and Care Fleet packages.
How quickly does Derubis respond to service requests?
Our service response commitments are:
- Care Basic: Standard response within 72 hours
- Care Plus: Priority response within 24 hours
- Care Fleet: Guaranteed SLA response within 4–8 hours, with on-site capability
Are spare parts available in the GCC?
Yes. Key spare parts categories are stocked in our Saudi Arabia facility and distributed through the certified distributor network. This eliminates the long import lead times that affect competitors relying on European supply chains. Parts availability is a central commitment of the Derubis service proposition.
How do I contact the after-sales team?
After-sales support is managed through your certified Derubis distributor. You can also contact our head office directly:
- Phone: +966 11 404 4442
- Address: Eng. Mu’assaid Al Anqari St, Sulaymaniyah District, Riyadh 3055-12245, KSA
- Fax: +966 11 467 4446
